KLM, or Koninklijke Luchtvaart Maatschappij N.V., is the flag carrier airline of the Netherlands. It was founded in 1919 and is one of the oldest airlines in the world. KLM operates flights to over 140 destinations worldwide and is a member of the SkyTeam alliance.

KLM offers a range of services for its passengers, including long-haul and short-haul flights, as well as premium services such as World Business Class and Economy Comfort. The airline also has a frequent flyer program called Flying Blue, which allows members to earn and redeem points for flights and other rewards.

KLM is known for its high level of service and has won numerous awards for its in-flight experience, including for its catering, seat comfort, and entertainment options. The airline also places a strong emphasis on sustainability, with initiatives to reduce carbon emissions and waste.

Like many airlines, KLM has faced challenges in recent years due to the COVID-19 pandemic and the resulting decrease in demand for air travel. However, the airline has implemented measures to protect its passengers and crew, including enhanced cleaning procedures and mandatory mask-wearing on board. KLM has also offered flexible booking options and introduced new health and safety protocols to reassure passengers and help them travel with confidence.